>[Scripter] Yahoo’s frustration with focus groups – Jared Spools take. I shared this concern in our suvey-planning meeting yesterday, but just to reiterate the point – what users say in a focus group (and what they say in a survey) does not necessarily match what they do in a real-life setting. I think surveys ARE still valid feedback, but only one piece of the puzzle. (And after talking more with Kathy today, I feel better about it.)>